Frequently Asked Questions

Pre-purchase questions

See the information on this page.

Once you’ve bought assessments in the Store, they will be added to your console. To access the Console, you’ll need to use the same username and password as you did to log into the store. 

Yes, your username and password are the same for the Store and your console. Remember to login with your user name and not your email address.

Yes, you can view them right here!  (You also can find this under the Console drop down in the menu at the top of the screen) 

We provide training and instructional materials that enable you to run the Console yourself. However, some clients prefer to have us do that. Should you choose to have us run it for you, we charge $250 for each group you’d like us to administer. Contact us at: sales@effectivenessinstitute.com

Throughout the year we host open workshops for various programs. On the first day, registrants participate in the program, and for those interested in becoming certified trainers, they can attend the second day. See our workshop schedule here. We can also accommodate private trainings for interested clients. Please reach out to sales@effectivenessinstitute.com

Console administration questions

Yes, you can view them right here!  (You also can find this under the Console drop down in the menu at the top of the screen) 

Click on their first name. This will open a pop-up where you can edit their details.

Choose one to delete, the scroll all the way to right in the Results pane and click on the X.

We provide training and instructional materials that enable you to run the Console yourself. However, some clients prefer to have us do that. Should you choose to have us run it for you, we charge $250 for each group you’d like us to administer. Contact us at: sales@effectivenessinstitute.com

Throughout the year we host open workshops for various programs. On the first day, registrants participate in the program, and for those interested in becoming certified trainers, they can attend the second day. See our workshop schedule here. We can also accommodate private trainings for interested clients. Please reach out to sales@effectivenessinstitute.com